If you have a question and are in Canada, please contact Nelsons, the maker and distributor of Bach® brand products.

Customer Service

Please contact our small customer service team. Nelsons’ office is located in Massachusetts, USA, and is open Monday through Friday, 8am to 5pm EST.


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If you have an inquiry about Bach® Foundation Registered Practitioner (BFRP) or Animal Practitioner (BFRAP) training, the Bach International Education Program (BIEP), retailer training, or anything related to education and learning, please contact Nelsons. Denise is available Monday through Thursday, 8am to 6pm EST.

  • Email | USeducation@nelsons.net
  • Phone | 978-988-3833 or 800-319-9151, and choose option 4
  • Mail | Nelsons, Attn: Education, 21 High Street #302, North Andover, MA 01845, USA

Reviews & Testimonials

If you would like to share your experience using Bach® Original Flower Remedies with us, we would love to hear about it. Feel free to email or comment on social media or contact our Customer Service team.


Free online training for Bach® products is available, tailored to the needs of your store. Please see this page.

To add, change, or delete your store listing on our Where To Buy page, please use this form.

To start offering Bach® products in your store, please contact Customer Service.

Where To Buy

Bach® brand products are sold at locations throughout Canada. To locate an online retailer or a store near you, please see our Where to Buy page or contact Customer Service for help.

Frequently Asked Questions

The answer to your question may already be available on our Bach® FAQ section. If not, please contact Customer Service.

Nelsons, 21 High St #302, North Andover, MA 01845, USA