Cookies Policy

By using our website you are consenting to the use of the cookies detailed below.

We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to.

We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. The cookies we use, the information they collect, and their purpose are described in the table in this policy. By using our website you are consenting to the use of the cookies detailed below. However, if you do not want us to keep sending cookies, you can set your cookies preferences by following the instructions below, although this might affect some functionalities cookies.

How do I reject and/or delete these cookies?

You can reject cookies using our cookie management tool by clicking on the cog icon at the bottom-left of the screen or by clicking on the button below:

Alternatively, all browsers permit that you reject and/or delete cookies either one at a time or all at once. The procedure for this depends on the browser you use. We have inserted a link to the most common used browsers below. Please remember to reject/delete cookies in all the browsers you use to visit our Website, such as:

  1. Internet Explorer.
  2. Chrome.
  3. Firefox.
  4. Safari.

The table below explains what cookies we use on our website, why we use them and whether they are necessary or another type of cookie e.g. “marketing” or “analytical” cookies. We also state in the table whether a cookie is a “persistent” or “session” cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a “persistent cookie” is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Some of the cookies listed below are those set by our own website when you visit. However, we also have cookies on our website that are set by third parties.

Necessary cookies

Necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe). We would not be able to operate our website without using the “necessary” cookies listed below.

Name

Vendor

Purpose

Expiration time

CookieControl

Civic

This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

Persistent (89 days)

Fluent Locale

First Party

This cookie is used to remember any selection a user has made about language, using the language selector, so that the site will be shown in their chosen language when returning to the site.

Persistent (90 days)

locale_selected

First Party

Required to allow us to forward users on to a previously selected locale (country) when they return to the site root later.

Persistent (90 days)

 

Analytics cookies

Analytics cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. Any information collected by these cookies is anonymous. We only use such information to improve our website.

Name

Vendor

Purpose

Expiration time

_ga

Google Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Persistent (730 days)

_gat_UA-#

Google Analytics

This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.

For more information on how Google Analytics collects and processes information, please visit: www.google.com/policies/privacy/partners/.  For information about how to opt out of having your information used by Google Analytics, visit: https://tools.google.com/dlpage/gaoptout/.

Persistent (1 minute)

_gid

Google Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Persistent (1 day)

_hjAbsoluteSessionInProgress

Hotjar

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

Persistent (30 minutes)

_hjFirstSeen

Hotjar

This is set to identify a new user's first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

Persistent (30 minutes)

_hjid

Hotjar

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Persistent (365 days)

_hjIncludedInPageviewSample

Hotjar

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by our site's pageview limit.

Persistent (2 minutes)

_hjTLDTest

Hotjar

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

Session

 

Marketing cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to help us improve the relevancy of advertising campaigns you receive. For example, if you visit our website, you may see advertisements for our products and/or services on other third-party sites, or on other portions of our own website. For information on how to opt-out of this please click on the button below:

Name

Vendor

Purpose

Expiration time

svResp

survata.com

Used to detect whether the user has responded to surveys presented on the website. The purpose of the surveys are website optimization.

Persistent (181 Days)

APID

advertising.com

Used to record your browsing activity on multiple websites, with the purpose of displaying targeted ads.

Persistent (366 Days)

ab

agkn.com

Collects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user’s interest and demographic profiles in terms of resales for targeted marketing.

Persistent (365 days)

c

bidswitch.net

Regulates synchronisation of user identification and exchange of user data between various ad services.

Persistent (365 days)

tuuid

bidswitch.net

This cookie has a unique user ID (randomly created by IPON/Bidswitch) on the basis of which Bidswitch can remember what banners you have seen and if you have visited the website of an advertiser. Bidswitch uses this information only for that specific advertiser to be able to determine when and how often you will see a certain banner.

Persistent (365 days)

tuuid_lu

bidswitch.net

Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times.

Persistent (365 days)

bkdc
bkpa
bku

bluekai.com

This cookie is set by Bluekai. This cookie stores anonymized data about the users' web usage as well as aggregate anonymous activities to build a profile to provide more targeted and relevant marketing and advertising.

Persistent (180 Days)
Persistent (180 Days)
Persistent (180 Days)

demdex

demdex.net

This domain is owned by Adobe - Audience Manager. The main business activity is: Online profiling for targeted marketing. This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc.

Persistent (180 Days)

dpm

dpm.demdex.net

This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing.

Persistent (180 Days)

_fbp

Facebook pixel

When the Facebook pixel is installed on a website, and the pixel uses first-party cookies, the pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist.

Persistent (90 days)

fr

Facebook pixel

When the pixel loads, Facebook places a so-called “fr”-cookie on your computer, which helps Facebook to provide you with more personalized advertisements, but also to measure and improve advertisements.

Persistent (90 days)

test_cookie

Google Ads

Test for cookie setting permissions in user's browser.

Persistent (15 minutes)

_gcl_au

Google Ads

This cookie is set by Google Analytics to take information in advert clicks and store it in a 1st party cookie so that conversions can be attributed outside of the landing page

Persistent (90 days)

Subject-Id

Placed

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Persistent (730 Days)

audit

rubiconproject.com

Google Advertising via doubleclick.net: – Cookies gather information with the goal of optimising the effectiveness of advertisements.

Persistent (365 days)

khaos

rubiconproject.com

Rubicon Project cookie used for tracking advertising campaigns and collect anonymized user behaviour statistics

Persistent (365 days)

sambapxid

Samba TV

Used to track the visitor across multiple devices. This is done in order to re-target the visitor through multiple channels.

Persistent (730 Days)

TDCPM
TDID

theTradeDesk

The Trade Desk uses non-personal information collected from cookies to target and serve relevant advertising to consumers and to perform attribution analysis or other analytics regarding advertising audiences, as well as to compile, match and link audiences on behalf of its clients.

Persistent (365 days)
Persistent (365 days)

A3

Yahoo

Ads targeting cookie for Yahoo

Persistent (365 days)

VISITOR_INFO1_LIVE

YouTube

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old.

Persistent (179 days)

YSC

YouTube

This cookie is set by the YouTube video service on pages with embedded YouTube video

Session

zc

zeotap.com

Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences.

Persistent (730 Days)

zsc

zeotap.com

Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences.

Persistent (1 Day)

 

Social sharing cookies

We use some social sharing plugins, which are third party cookies provided by social media sites, to allow you to share certain pages of our website on social media. If you are logged in to a social media site while browsing our website, the share button will allow you to post a link to the content you are viewing on the social media site. Please review the privacy policies of the relevant social media sites to ensure you are aware of any information they may collect via these cookies, and of any opportunities they may offer to opt-out of their practices.

Social-sharing buttons

Third party providing the function

Privacy policy of the third party

Facebook features

Facebook, Inc

https://www.facebook.com/about/privacy

Twitter social sharing features

Twitter, Inc

https://twitter.com/privacy

Instagram social sharing features

Instagram, LLC

https://instagram.com/about/legal/privacy/

Pinterest Pin share button

Pinterest Inc

https://policy.pinterest.com/en-gb/privacy-policy

WhatsApp share button

WhatsApp Inc

https://www.whatsapp.com/legal/privacy-policy-eea